Questions?

What are your covers made from?

Our covers are made from 100% quality cotton outer and a top quality thick cotton lining.

Can your covers be machine washed? 
Yes, they wash well at 40 and iron on a medium heat setting.

Will this cover fit with the bowl in place?
Yes, all our food mixer covers are designed to be used with the bowl still attached to the machine.

Are they easy to use?
Yes, all our covers are designed with you in mind. They are very easy to get on and off, and will fold away in a drawer when not in use.

How long will my cover take to get to me?

All of our covers are made to order and are usually made day after they are ordered and shipped the following day. 

How much is shipping?

UK Customers get FREE Royal Mail Signed for 24 shipping and Royal Mail Special Delivery (next working day guaranteed) costs £4.95, Overseas European customers pay £6.50 and the rest of the World (outside the European VAT union) pay £5.50.

How do I return my cover?

If in the unlikely event that you are not happy with your cover for any reason, please let us know and return it to us, we will be happy to refund you or provide you with a replacement. (Please see terms and conditions)

I can't find my appliance?

Try our made to measure service.

Why don't you give out sizes of the covers?

All our covers are designed to fit each individual machine. We do not provide sizes as they are generally smaller than the machines they cover to allow for all the areas that are wider and narrower on each machine. If we made them to the size of each machine they would be far to big!

Do your products have a guarantee?

We are so confident in the quality of our products that they are guaranteed for life against manufacturing faults. Just let us know and return your cover to us, once examined we will provide you with a replacement if it is deemed to be a fault of manufacture and not normal wear and tear.

Your website is confusing, how do I buy?

Appliance Choice

Select which appliance that you want a Cozycoverup® for, then click add to basket.  You will be taken to your basket so you can see that this has been added.  You will see the price of the cover you will pay.

Fabric Choice

Then choose the design you would like from the designs tab at the top, there are so many to choose from so it may take a while! Again add your chosen fabric to the basket using the add to basket button found on each page. You will be taken to your cart and see that there is no charge for this option.

Checkout or Extras?

If you are happy with your choice you may then checkout, alternatively you can add extras to your design using the extras tab, here you will find pockets and embroidery designs that you can add on. Just click add to basket on your choice and this will again take you to the basket where you can see the total you will pay.

Embroidery Options

If you want a plain front panel for your embroidered design, just go to plain fabrics and add your colour choice to the basket, if it has been added you will see it appear in your cart with all your other choices. There will be a cost associated with this option.

Want Another Item?

If you want to purchase another cover please repeat the process. If you want all the same design there is no need to add it to the basket, it is already there. 

Your cart should look something like this....

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Your product will look like this...

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© CoolCozyCovers LTD 2014 |Registered Company No: 9328716|VAT No: 231 2970 29| Created by Carrick